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Documentation Index

Fetch the complete documentation index at: https://docs.talkturo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Adding a phone number to Talkturo takes less than a minute. You search for an available number using country and area code filters, click Buy, and the number appears in your account ready to assign to an assistant. This page walks you through the full process, including how to unassign a number when you want to re-route it.
1

Open Phone Numbers

In the left sidebar, navigate to Phone Numbers. You’ll see a table of all numbers already in your account. If this is your first number, the table will be empty.
2

Open the purchase dialog

Click the Buy Number button in the top-right corner of the card. The Get Phone Number dialog opens.
3

Choose a provider

Select TalkTuro as your provider. This is the recommended option and the only one currently available. Other providers (Twilio, Telnyx, Plivo, Wavix) are coming soon.
4

Set your search filters

Use the search form to narrow down available numbers:
  • Number type — Choose Local Number (Geographic) for a standard local number, or Toll-Free (800, 888, 877, etc.) for a number your callers can dial at no charge to them.
  • Country — Select the country where you need the number.
  • Area code (local numbers only) — Enter a 3-digit area code to find numbers in a specific region, for example 415 for San Francisco.
  • State / City (local numbers only) — Optionally narrow the search further by state abbreviation or city name.
  • Prefix (toll-free only) — Pick a specific toll-free prefix such as 800 or 888.
Leave the area code blank to see any available number in the selected country. You can always run a second search with a more specific area code if you want a local feel.
5

Search for available numbers

Click Search Numbers. Talkturo queries the carrier network and displays up to 20 available numbers. Each result shows the phone number, its city and state, and the monthly cost.
6

Purchase a number

Find the number you want and click Buy next to it. The button shows a spinner while the order processes. On success, a green confirmation banner appears and the number is removed from the results list — it now belongs to your account.
Free plan accounts receive one trial number at no charge. Trial numbers expire after 5 days and are then released back to the carrier pool. Upgrade to a paid plan to keep numbers indefinitely.
7

Assign the number to an assistant

After purchasing, go to Assistants and open the assistant you want to connect. Navigate to the Telephony section of the assistant settings. Select your new number from the Phone Numbers dropdown and save.The assistant is now live — inbound calls to that number will be answered by the assistant, and outbound campaigns can use it as the caller ID.

Unassign a number from an assistant

To disconnect a number from its current assistant without deleting the number:
  1. Open the assistant in Assistants.
  2. Go to the Telephony section.
  3. Remove the number from the assigned list and save.
The number returns to an unassigned state in your Phone Numbers list and can be assigned to a different assistant at any time.

API reference

You can also manage phone numbers programmatically using the Talkturo REST API. Search available numbers
POST /api/phone-numbers/search
Authorization: Bearer <token>
Content-Type: application/json

{
  "filters": {
    "countryCode": "US",
    "areaCode": "415",
    "numberType": "local",
    "limit": 20
  }
}
Purchase a number
POST /api/phone-numbers/purchase
Authorization: Bearer <token>
Content-Type: application/json

{
  "phoneNumber": "+14155550100",
  "teamId": "your-team-id"
}
List your numbers
GET /api/phone-numbers/purchase?teamId=your-team-id
Authorization: Bearer <token>
Assign a number to an assistant
PATCH /api/assistants/{assistantId}/telephony/phone-numbers
Authorization: Bearer <token>
Content-Type: application/json

{
  "accountSlug": "your-account-slug",
  "phoneNumberIds": ["phone-number-uuid"]
}
To unassign all numbers from an assistant, send an empty array for phoneNumberIds.
Reassigning a number to a new assistant takes effect immediately. Any active inbound call on that number at the moment of reassignment will complete on the original assistant, but all subsequent calls will route to the newly assigned one.

Troubleshooting

Refresh the page after 60 seconds. If the status has not changed to active, the carrier provisioning may have encountered an issue. Try purchasing a different number. If the problem persists, contact support@talkturo.com.
Your current plan has reached its number limit. Upgrade your plan to purchase additional numbers, or unassign and delete an existing number first.
Try broadening your filters — remove the area code restriction or change the number type. Some geographic areas have limited availability, especially for toll-free numbers.