An AI assistant is the core building block of Talkturo. Each assistant is a fully configurable voice agent that answers inbound calls, places outbound calls, or both. When a call connects, the assistant speaks in a voice you choose, understands what the caller says, generates responses using a large language model, and can take actions — like booking a meeting or transferring the caller to a human — all in real time.Documentation Index
Fetch the complete documentation index at: https://docs.talkturo.ai/llms.txt
Use this file to discover all available pages before exploring further.
What an assistant does
Every assistant runs a continuous speech-to-text → language-model → text-to-speech loop for the duration of a call. The assistant starts each conversation with a first message you write, then follows the behavior you define in its system prompt. After the call ends, Talkturo saves a full transcript, generates an AI summary, and optionally extracts CRM data from the conversation. Assistants work equally well for inbound calls (a caller rings your number and your assistant picks up) and outbound calls (the assistant dials a contact’s number, whether triggered manually or as part of a campaign).Configuration areas
Each assistant has six configuration tabs:| Tab | What you configure |
|---|---|
| Prompt | The first spoken message and the AI script (system prompt) that governs the assistant’s behavior |
| Model | The LLM provider, model, temperature, and max tokens |
| Voice | The TTS provider, voice model, voice ID, emotion, speed, and noise cancellation |
| Transcriptor | The speech-to-text provider, model, and language |
| Tools & Functions | Calendar integrations, call transfer, end-call phrases, info extractor, and custom webhook tools |
| Telephony | Assigned phone numbers, inbound/outbound toggles, region, and destination country |
Templates
When you create an assistant you choose a starting template. Templates pre-fill the prompt, voice, and direction (inbound or outbound) so you can get a working assistant quickly.| Template | Direction | Purpose |
|---|---|---|
| Blank template | — | Start from scratch |
| Support agent | Inbound | Customer support representative |
| Sales agent | Inbound | Helps incoming callers find the right solution |
| Appointment setter | Outbound | Schedules and manages customer appointments |
| Sales caller | Outbound | Lead generation and conversion |
| Language teacher | Inbound | Conversational language practice |
| Mindfulness guide | Inbound | Meditation and self-reflection sessions |
| Healthcare assistant | Inbound | General health information and guidance |
| Shopping advisor | Outbound | Helps callers find the right products |
Next steps
Create an assistant
Step-by-step guide to creating your first assistant and configuring the model and transcriptor.
Configure voice
Choose a TTS provider, voice, emotion, and noise cancellation settings.
Write effective prompts
Learn how to write system prompts and use CRM variable interpolation.
Add function tools
Enable call transfer, calendar booking, and custom webhook actions.