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An AI assistant is the core building block of Talkturo. Each assistant is a fully configurable voice agent that answers inbound calls, places outbound calls, or both. When a call connects, the assistant speaks in a voice you choose, understands what the caller says, generates responses using a large language model, and can take actions — like booking a meeting or transferring the caller to a human — all in real time.

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What an assistant does

Every assistant runs a continuous speech-to-text → language-model → text-to-speech loop for the duration of a call. The assistant starts each conversation with a first message you write, then follows the behavior you define in its system prompt. After the call ends, Talkturo saves a full transcript, generates an AI summary, and optionally extracts CRM data from the conversation. Assistants work equally well for inbound calls (a caller rings your number and your assistant picks up) and outbound calls (the assistant dials a contact’s number, whether triggered manually or as part of a campaign).

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Configuration areas

Each assistant has six configuration tabs:

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Templates

When you create an assistant you choose a starting template. Templates pre-fill the prompt, voice, and direction (inbound or outbound) so you can get a working assistant quickly.

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Next steps

Create an assistant

Step-by-step guide to creating your first assistant and configuring the model and transcriptor.

Configure voice

Choose a TTS provider, voice, emotion, and noise cancellation settings.

Write effective prompts

Learn how to write system prompts and use CRM variable interpolation.

Add function tools

Enable call transfer, calendar booking, and custom webhook actions.