Phone numbers in Talkturo are the bridge between your AI voice assistants and the real telephone network. Every call — whether a customer dials in or your assistant reaches out — flows through a number you own in your account. Without an assigned number, an assistant cannot send or receive calls.Documentation Index
Fetch the complete documentation index at: https://docs.talkturo.ai/llms.txt
Use this file to discover all available pages before exploring further.
What a phone number does
Each number you add to Talkturo serves two purposes depending on how your assistant is configured:Inbound calling
A caller dials your number directly. Talkturo routes the incoming call to whichever assistant is assigned to that number. The assistant answers, introduces itself, and handles the conversation in real time.
Outbound calling
Your assistant uses the number as its caller ID when dialing contacts in a campaign. Recipients see your number on their screen rather than an unknown or spoofed line.
One number, one assistant
A phone number can be assigned to exactly one assistant at a time. This is a deliberate constraint — it ensures that every call routed to a number is handled consistently by the same agent persona, prompt, and voice configuration. If you need multiple inbound lines (for example, a support line and a sales line), purchase a separate number for each assistant.Number statuses
After you purchase a number, it moves through the following statuses on the Phone Numbers page:| Status | Meaning |
|---|---|
purchasing | The order has been placed and Talkturo is provisioning the number with the carrier. |
active | The number is live and ready to assign to an assistant. |
suspended | The number is temporarily inactive. Contact support if you see this unexpectedly. |
error | Provisioning failed. Try purchasing again or contact support. |
Newly purchased numbers usually become
active within a few seconds. If a number stays in purchasing for more than a couple of minutes, refresh the page.Supported countries
Talkturo currently supports purchasing numbers in the following countries:- United Arab Emirates (AE)
- United States (US)
- Canada (CA)
- Germany (DE)
- Austria (AT)
- Switzerland (CH)
Trial numbers
If your account is on the Free plan, you can purchase one trial number at no charge. Trial numbers expire 5 days after purchase. After expiration, the number is released and you will need to purchase a new one. Upgrading to a paid plan removes the trial expiry restriction.Next steps
Purchase and assign a number
Step-by-step guide to searching, buying, and linking a number to an assistant.
Configure your assistant
Set up the AI voice, prompt, and behaviors for the assistant that will answer your number.